Local Plumber Burnaby, BC

Burnaby requires permits for many plumbing installations, and the City issues permits through its permit process for residential trade work. You should hire a licensed, insured plumber with the correct qualifications for the work. Technical Safety BC also provides a public tool to verify the licensing of contractors for regulated work within its jurisdiction. Make sure to ask for a business licence number and proof of insurance before work starts, especially for sewer line repair, water heater replacement, and water line work.

Shut off your main water supply right away, then call an emergency plumber. This limits damage while you wait for service. The City of Burnaby provides emergency dispatch at 604-294-7200 for issues in the street, such as broken or leaking water lines and other hazards. Our Burnaby plumbers recommend that you find your main shutoff now and test it once a year. Older valves seize, and you do not want to learn the valve is stuck during a burst pipe.

Call the City for street-side water and sewer issues, and call a plumber for problems on your property. In Burnaby, the City posts emergency dispatch at 604-294-7200 and operations support at 604-294-7221 for water and sewer service. If you smell sewage or see backup at the lowest drain, stop using water in the home and call a plumber. Running water from upstairs often makes a main sewer backup worse.

If you're experiencing a basement flood, you need to shut off the water if it’s safe to do so, avoid any contact with sewage and water, and call a plumber. Burnaby has heavy rain seasons, and the City continues work related to combined sewer separation in some neighbourhoods. If your floor drain gurgles during heavy rain, treat it as an early warning sign. Book a camera inspection and ask about a backwater valve before you finish a basement.

The City of Burnaby requires plumbing permits for installing, changing, or upgrading many parts of a plumbing system in single-family and duplex homes. The City also offers online plumbing permit options through its permit portal. If you replace a water heater or repipe a home, do the work with permits. Unpermitted work can fail a home inspection at resale and force expensive corrections.

If your basement fixtures sit below the street sewer level, you should discuss a backwater valve with your plumber. A backwater valve protects your drain system from sewage surcharge, and it helps reduce the risk of a basement backup during heavy rain. Burnaby still has combined sewer areas, and the City has documented ongoing separation work and overflow risks tied to heavy rain. If your basement floor drain is lower than the nearest manhole cover on your street, ask for an inspection and a quote for a backwater valve before you renovate.

A backflow preventer protects your drinking water from cross-connection contamination. You often need one for irrigation systems, some commercial plumbing, and certain equipment connections. Burnaby provides backflow permit and testing resources through its permitting system, and local compliance often requires testing reports. You should book a backflow preventer testing service before peak watering season begins if you have irrigation or a commercial-style setup at home. Failed tests often happen after a winter freeze or after valve work.

Burnaby does not list a toilet rebate program on its water conservation pages. But you still save water with low-flow fixtures, and Burnaby promotes water conservation as a community priority. Burnaby states Metro Vancouver residents use over 300 litres per day on average, and small fixture upgrades reduce household use over time. Tip from a Burnaby plumber: start with toilet fill valves and showerheads. Those swaps reduce water use with minimal disruption and quick installation.

We provide drain cleaning, hydro jetting, and video inspection for stubborn clogs. Burnaby also notes leak-detection benefits tied to water metering, and recurring drain issues often tie back to hidden pipe problems that a camera can find quickly. If you use chemical drain cleaners, stop. Those products often fail on grease and roots, making drains work harder and more hazardous.

Recurring clogs often come from rough, aging drain pipe interiors, offset joints, or root entry points. These issues trap waste, causing buildup to accelerate. Burnaby has documented inflow and infiltration concerns at private-side sewer connections in combined sewer areas, and older laterals often contribute to sewer performance issues. Ask your Burnaby plumber for a camera inspection and request a copy of the video. If you see roots at joints, schedule a maintenance plan and discuss repair options before you face a full backup.

Yes. We repair leaks and replace worn parts, then we confirm the leak is fixed. The EPA reports that the average household leak wastes nearly 10,000 gallons of water per year, about 38,000 litres. If you hear a toilet refilling when no one has used it, start there. A running toilet often wastes more water than a dripping faucet.

To reduce the risk of frozen and burst pipes during cold snaps, you should insulate exposed pipes, drain outdoor lines, and keep indoor heat on. Burnaby provides winter and water service resources through its water and sewer pages, and the City also posts emergency support contacts for water line emergencies. Focus on crawl spaces and exterior walls. Those are the freeze points we see most often in Burnaby homes.

You are running out of hot water because the tank capacity is reduced, the heat source is failing, or the unit is undersized for your household. Sediment buildup is a common cause that reduces usable hot water. Burnaby water is part of Metro Vancouver's system, and the region tracks high per capita water use, which often correlates with higher hot water demand in busy homes. Check the age label on your tank. If the tank is over 10 years old and you hear popping sounds, schedule service before a leak starts.

Most Burnaby homes benefit from professional drain cleaning every 12 to 18 months, though those with heavy cooking, large households, or mature trees may need more frequent service. The City of Burnaby highlights leak detection and operational efficiency goals tied to water metering, and routine maintenance helps reduce sudden plumbing events that waste water and damage property. If you have recurring kitchen clogs, stop putting fats, oils, and grease down the drain, as they are a leading cause of such clogs. Wipe pans before washing and use a strainer in the sink.

Gurgling sounds from your drain often signal a sewer surcharge or a partial blockage in the main line. If you're hearing a gurgle, stop running water in the home and treat the gurgle as a warning sign.  Burnaby has documented combined sewer areas where heavy rain increases the system load and the risk of overflow. If you smell sewage or see water rise at the floor drain, call a plumber right away. Ask for a camera inspection and ask whether a backwater valve is the right next step for your home.

The City handles the street-side water system, and you handle the water service line on your property. You pay for repairs from the property line to your home. Burnaby posts emergency dispatch at 604-294-7200 for urgent water line issues and provides water and sewer service contacts for operations support. If you see water in your yard near your home’s foundation with no rain, shut off your main valve and watch the water meter if you have one. Meter movement with all fixtures off points to a water line leak.

The cost depends on depth, access, pipe condition, and repair method. You need a camera inspection first so you fix the right problem. Burnaby continues combined sewer separation work, and private-side connections and infiltration issues affect many older areas, which makes accurate diagnosis important. A clog, a root mass, and a collapsed pipe all look similar from a basement cleanout. The fixes differ, so always get video footage of the inspection before you approve a sewer replacement.

We do provide trenchless repair services, but it only works in specific cases. Trenchless pipe lining works when the pipe still holds shape, and fails when the pipe has collapsed or has a severe belly. Burnaby permits and inspections apply to sewer work, and professional diagnosis helps you choose the correct method. Always ask your plumber to mark the problem spot on the surface and explain the depth, so you understand the risk to driveways, trees, and landscaping before you approve work.