4.4/5

553 Ratings

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Wayne Hetherington
Wayne Hetherington via Google

Shaun from Mr. Rooter came to help us with our clogged kitchen sink. He was extremely helpful, courteous, and efficient at doing the job. He also explained each step, offered to answer any questions, and gave me options all the way along. The service is not inexpensive but the quality is far better than other plumbers who have tried to fix the same problem.

Response from Owner

Thank you Wayne for your feedback! We’re glad to hear that Shaun provided helpful, courteous, and efficient service for your clogged kitchen sink. We always aim to keep our customers informed throughout the process. While our services may be a bit pricier, we prioritize quality and complete customer satisfaction. We appreciate your support and look forward to helping you again. Kind Regards, Mr. Rooter Plumbing of Caledon

Anthony Romolo
Anthony Romolo via Google

Response from Owner

Thank you for your 5-star review; we really appreciate it! From your plumbing friend, Mr. Rooter Plumbing of Caledon.

Kate Desjardin
Kate Desjardin via Google

Isaac was extremely knowledgeable, efficient & friendly. I would highly recommend hiring Mr Rooter for all your plumbing needs!

Anthony Giordano
Anthony Giordano via Google

Isaac was professional and effective thank you.

Priscilla Reeve
Priscilla Reeve via Google

Sean was very helpful in diagnosing our problem and recommending solutions

Victor
Victor via Google

Mr. Rooter - Shaun Cunningham was excellent in repairing our backed up septic. He came within 1 1/2 hrs. of our call, which was in the evening on a Friday! Everyone else was either late next day or Monday. Shaun was professional, courteous, and explained everything. He also gave us some very good maintenance advice. Even showed us the camera view of the system to see the blockages. Highly recommended and reasonable!!

Anthony Pearlman
Anthony Pearlman via Google

Very professional and knowledgeable technician.

Louis
Louis via Google

Had some issues with my drainage to the septic bed and was worried that it wasn’t going to be resolved. Mr Rooter of Caledon arrived early and was not going to leave until the problem was figured out. Not only was the problem fixed we were educated on the whole comprehensive process by an expert technician named Isaac. Nothing but positive things to say.

Steven Tameanko
Steven Tameanko via Google

Needed to replace a 10 yr old Saniflo pump and toilet on the lower level of my house. It was in a tight corner and a bit of a messy project. When Issac called to say he had a cancellation and showed up early I was ecstatic. He insisted on taking his time and made sure to do a professional installation, even better than the original. Thoroughly impressed with Issac and his work. Definitely recommend Mr Rooter

dd c
dd c via Google

Excellent service! Very responsive and professional. Will definitely call them again.

Richard Knucklehead
Richard Knucklehead via Google

I would like to share my appreciation for Shaun’s courteousness and insight regarding our plumbing issue last Sunday. He was very enthusiastic and knowledgeable as well as thoroughly enjoyable to deal with. He is very customer focused and proves he’s a great asset and representative for this company. Thank you again Shaun.

Graeme MacDonald
Graeme MacDonald via Google

June 28 2024, I had a drain blockage problem the night before and called Mr. Rooter at 23:00 and got a call back at 23:30 and made an appointment for 12:30 to 13:30 June 28. I received a call from Isaac ten minutes before letting me know he was on the way. He is a very friendly knowledgeable individual and explained everything he could do along with the prices. I was not pressured in anyway to do more than I wanted done. Once the decision was made, he had the job done quickly, while still being willing to explain everything and give recommendation for the future and what to look out for. He also made it easy to ask questions and offered answers promptly and knowledgably. Isaac will be my go-to plumber for any future problems.

Response from Owner

Hi Graeme, Thank you for sharing your experience with Mr. Rooter Plumbing and Isaac. It's great to hear that Isaac provided excellent service and took the time to explain everything thoroughly. It's important to have a reliable and knowledgeable plumber, and it's clear that Isaac fits the bill! We are happy to know you will keep him and us in mind for any future plumbing needs. If you ever need us again, we are only a call away. Mr. Rooter Plumbing

Kim Jeffrey
Kim Jeffrey via Google

Shaun was AMAZING! So friendly and knowledgeable. Was able to get someone to my house the same day I called for a flood in my basement. I have peace of mind everything was fixed right.

Response from Owner

Hi Kim, Thank you so much for taking the time to share your experience! We're thrilled to hear that Shaun provided excellent service and that we were able to promptly address the issue with your basement. Your peace of mind means a lot to us, and we're glad everything was fixed to your satisfaction. If you ever need assistance in the future, don't hesitate to reach out. Your plumbing friend, Mr. Rooter Plumbing of Barrie

Evelyn Tinson
Evelyn Tinson via Google

Excellent service with Isaac Brown from Mr Rooter

Response from Owner

Hi Evelyn, thank you so much for taking the times 5-star review. We sincerely appreciate it. If you ever need anything, we are always here for you. Best Regards, Mr. Rooter Plumbing.

Phil Bonnick
Phil Bonnick via Google

Fast Efficient service , excellent customer service . cost quoted before work is done .

Mike Mike
Mike Mike via Google

Isaac Brown he did an incredible job, he removed the 15 feet clogged pipe out of 75 feet run with patience and professionalism Thanks Isaac!

Eros God Of Love
Eros God Of Love via Google

James Rigon
James Rigon via Google

Shaun is very good at what he does and takes pride in his profession. He explained every detail and provided costs up front before any of the work started. He went out of his way to accommodate the customer and made sure that the issue was 100% resolved before leaving. He is my go to guy on any future plumbing issues.

Craig Campbell
Craig Campbell via Google

I've used Mr Rooter several times now, here in Orangeville. The work has always been done professionally, and completed to my satisfaction in quick order. Yes it's pricey, but all plumbers are, but I know that when calling, so what I expect for the money is a quick response with work done properly and thoroughly. And that's what you get when you call these guys. Well worth trying them on your next plumbing need.

Arvinder
Arvinder via Google

Total Number of Reviews:553

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