Do you have questions about plumbing issues that have been weighing on your mind, or want to know more about the plumbing services offered by our licensed Calgary plumbers? Give us a call today to find out more and get all your questions answered. You can also find out more about our plumbing services by checking out our responses below to a few of the questions we're commonly asked by homeowners and business owners in Calgary. We look forward to the opportunity to show you why we're Calgary's first choice for expert plumbing and genuine customer service!
Do You Charge Overtime?
We don’t believe in charging overtime regardless of when your Mr.Rooter Plumbing visits to complete a job. Our clients should be completely satisfied with their plumbing service at the end of the day, and that’s more important to us than overtime charges. We also understand that disaster always strikes at the least convenient moments, and you shouldn’t have to pay more for quality plumbing service because a pipe burst on a statutory holiday, and you need an emergency repair.
Are Your Parts and Workmanship Guaranteed?
Yes, absolutely! There are no loopholes in our guarantee of excellent work by a skilled plumber. Calgary professionals at Mr. Rooter Plumbing are highly experienced and trained. We are confident we’ll do the best job taking care of your plumbing needs, from a water softener or hot water heater installation to toilet repair or a sewer line installation. We hire the best plumbers in the city and outfit them with the advanced tools needed by a certified plumber. The plumbing parts we use have been vetted and come with high-performance ratings. Our guarantee means you can rest easy knowing that hiring our team is risk-free.
How Accurate Are Your Estimates of the Final Bill?
Our estimates are the final bill. We settle on an agreed price before conducting any work, and we don’t slip in hidden fees or extra costs. After receiving an estimate from a plumber, clients don’t need the stress of a nerve-wracking wait to find out how much the final bill will be. Because we charge a flat rate, we are able to stay true to our estimated costs and won’t hit you with a bill that is more than you budgeted for.
Do You Have Any References?
Of course! We invite you to read through our customer reviews to get a sense of the quality craftsmanship and dedication to transparency brought to the job by every last plumber. Calgary professionals on our staff are very grateful to all our happy customers who went out of their way to leave a review, and many people tell us that they've recommended our services to their family members, neighbours and friends once they saw our skill and dedication for themselves.
What Can I Expect From My Local Plumber, Calgary and Area?
No matter which Calgary plumbers from Mr. Rooter Plumbing come to your home, they will each give you the same outstanding treatment and customer service. Essentially, our process follows these steps:
- We will schedule an appointment for your home or commercial property to be serviced by our plumbers. Our local experts always do their best to stick to their appointment times.
- One of our experts will arrive at your home in full uniform so you know he or she is a local, trusted team member at Mr. Rooter Plumbing.
- Then, the agreed-upon cost and the work that will be completed will be confirmed by our plumber. Calgary residents can expect transparency from us, and that’s very important to our team.
- After finishing the job, your courteous plumbers will clean up any mess that results from the work. Property owners can rely on us to tidy up all our tools and materials, move any furniture back in place, and leave your home as we found—except for your newly fixed plumbing, of course.
- When it’s time to get the bill from your plumber, Calgary homeowners can rest assured services will be charged the same amount as agreed to before any work starts.
- Before leaving your home, we will ensure you are comfortable with any new fixtures and show you how to complete any required maintenance with expert advice from our plumber. You should feel confident knowing how to take care of your home.
- If you have any follow-up questions, our team is happy to assist. Simply give us a call to talk to one of our team members about services from our plumbers in Calgary.
How Can I Avoid Clogged Drains?
A blocked or clogged drain line is one of the most common plumbing problems, and pretty much everyone has to deal with them at some point in their lives—but you shouldn't be forced to struggle with clogged drains on a regular basis. Most drainage clogs aren't very serious and can be handled with a plunger and some good old-fashioned elbow grease, but there are some situations that can't be resolved without the help of an experienced plumber. Calgary plumbing systems that are plagued by frequent, unexplained clogs may have something more serious going on, like a damaged wastewater disposal line that needs to be repaired or replaced.
Whether your clogged drains are just basic blockages or a symptom of a deeper issue that requires the services of a plumber, Calgary homeowners are often interested in finding ways to stop clogs before they even start. The most effective ways to avoid clogged drains are to focus on preventative maintenance and take care not to let anything go down the drain that doesn't belong there. For the most part, that means wastewater, toilet paper and human waste only. You may be able to get away with some food scraps if you have an in-sink garburator, but everything else should be kept out of your drains.
It also makes a lot of sense to consider investing in preventative drain cleaning services from your local plumber in Calgary. Homeowners rarely encounter a clogged drain when they get regular drain cleaning because our hydro jetting service removes clog-causing buildup before it can get bad enough to choke off the flow of wastewater. Maintenance appointments also give your plumbers in Calgary the opportunity to notice potential problems and correct them before they can cause a disruption in your daily routines.
Does My Home in Calgary Have Hard Water?
There’s no testing necessary to answer this question—it’s safe to say that every building in Calgary has hard water, meaning there are high concentrations of dissolved minerals such as calcium and magnesium in it. However, much like the weather patterns, the entire city doesn’t experience the exact same thing. The water is actually a bit softer in north Calgary at about 166 PPM (mg/L), while the water in south Calgary clocks in at a harder 216 PPM, or parts per million. To put that into perspective, 121 to 180 mg/L is considered hard, while anything over 180 mg/L is very hard.
There are certainly places in Alberta with harder water—Grande Cache has a water hardness of 325 mg/L—but the water is hard enough in both north and south Calgary to cause issues for our plumbing systems that require regular service from a qualified plumber. Calgary's hard water is safe to drink and bathe with, but it's hard on your plumbing system because mineral deposits build up in the pipes over time and slowly choke off the flow of water. In some severe cases, we've seen pipes that had little more than a pinhole left for the water to get through. That's why Calgary and other places with hard water may need hydro jetting more often than places with soft water. You can also speak to your Calgary plumbers about the possibility of installing a water softener.
Help! My Water Bill Has Increased Suddenly, Where's the Leak?
If you notice a sudden spike in the charges on your water bill, even though your regular routines haven't changed that much, it makes sense to suspect a leak that needs the attention of a plumber. Calgary homeowners should note that the most common water-wasters by far are actually toilets that are constantly running and dripping faucets, so if you have one of those issues happening in your home, that's likely causing the increase on your bill.
But if your toilets and faucets aren't the culprits, and you suspect a hidden plumbing leak on your waterline, you can still do some troubleshooting to narrow down the possibilities. First, make sure all faucets are off, toilets have not just been flushed, and water-using appliances are not running. Check the position of the indicator on your water meter, then check it again after about 10 minutes. If the indicator has moved or is moving on an analog meter or a digital meter is flashing a number other than zero, you likely do have a leak. Now, turn off the main water supply shutoff valve to cut water to the entire house and check the meter again. If it has stopped indicating a leak, the leak is located somewhere after the water shutoff valve. If it's still indicating a leak, the leak is located on the line between the meter and the shutoff valve. Either way, it's important to call us right away for help from an experienced plumber. Calgary homes can suffer a lot of damage in a short amount of time from a hidden leak, so it needs to be taken care of ASAP.
How Do Calgary Plumbers Solve Mystery Plumbing Problems?
Although there are instances when you might be aware of the precise source of a plumbing problem and seek assistance from a plumber, Calgary residents are often uncertain about the reasons behind issues such as sewer backups, persistent clogged drains, or unexpected spikes in water bills. This is understandable, as we typically associate plumbing with the visible fixtures we frequently interact with. However, the truth is that the majority of our plumbing systems remain concealed behind walls, floors, or underground.
When you contact our team for help from a plumber, you can be confident that we will thoroughly inspect and diagnose the problem at hand. This comprehensive assessment will reveal the exact nature and location of the issue, allowing us to determine the most effective plan to get it resolved. Rest assured that our experienced Calgary plumbers will expertly address the problem, ensuring that your system functions flawlessly once again with the help of a qualified plumber. Calgary plumbing inspection methods include a range of advanced techniques, including state-of-the-art video camera inspections, leak detection methods, and thorough visual inspections of all visible components of your plumbing system. With our expertise and cutting-edge tools, we leave no stone unturned in ensuring the optimal performance of your plumbing.
Can Water Heater Replacement Improve My Home’s Energy Efficiency?
In a cold climate such as the one here in Calgary, hot water is a necessity for numerous purposes in our daily lives. If you find that your shower turns freezing cold when you're only halfway done, or your water never really seems hot enough no matter how long you let the faucet run, those are clear signs that you need to contact a plumber. Calgary homeowners don't need to just cope with hot water heaters that barely function when they can simply call Mr. Rooter Plumbing of Calgary for water heater repair, water heater installation and routine maintenance services.
When they get the news that they need water heater replacement service from an experienced plumber, Calgary property owners are usually not too happy about the hassle and expense that can come along with a replacement. But there are actually some big benefits of water heater replacement when it's handled by an expert plumber in Calgary. Residents often tell us that they noticed a significant decrease in their energy bills after having a tankless water heater system installed, and the convenience of having ample hot water whenever you need it goes a long way toward making your household more comfortable.
Book an Experienced Plumber, Calgary—Call Mr. Rooter Plumbing Today!
Are you ready to call Mr. Rooter Plumbing for service from a trusted plumber? Calgary residents will have all expectations met—or exceeded—because we guarantee our skillful and professional team will go above and beyond to ensure you have a positive experience with our company. Customer satisfaction is our top priority, and we pride ourselves on completing the job right the first time. No matter what time of day or emergency, experienced and certified plumbers in Calgary will be there to help you and your family. We look forward to making your acquaintance and solving your plumbing problems.
Give us a call or request an appointment online to get in touch with us today and hire an experienced plumber Calgary can rely on.
Click to call
Click to Call
Please select your preferred date and time or choose to get a call back. 
