4.7/5

2370 Ratings

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Dominik Rozwadowski
Dominik Rozwadowski via Google

Calvin was superb to work with. He arrived early, is very professional, diagnosed the problems thoroughly and provided a handful of options for us to consider. I really appreciated the quick assessment and different options provided. We will definitely use Mr. Rooter again.

Abdul Hafeez Sheikh
Abdul Hafeez Sheikh via Google

The staff was very friendly and cooperative. They went out of the way to trouble shoot

Response from Owner

Hi Abdul, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Stan Gawluk
Stan Gawluk via Google

Michael did a terrific job for us. The kitchen drain was plugged up. He worked on it for a while and thought it was cleared, but the water came to the top of the pipes. He then started inserting the snake into the pipes again , adding more sections. Finally the plugged area gave way. He filled the two sinks with water and the plugs were removed sending all the water at once. It drained like it did when we moved in. Great job. Thanks Michael.

Response from Owner

Hi Stan, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Vance & Sandra Koberstein
Vance & Sandra Koberstein via Google

Great communication, on time, and professional service.

Response from Owner

Hi Vance, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Harmander Dhillon
Harmander Dhillon via Google

We had kitchen water leaking. Michael Shcherbitskyy fixed it properly. We are happy with the service.

Response from Owner

Hi Harmander, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Rooter Plumbing. We look forward to working with you again in the future!

Janice Knight
Janice Knight via Google

Dealing with water backup on a Sunday night is never ideal, but we are super happy we made the call to Mr. Rooter. Calvin swiftly arrived to fix the problem. He was knowledgable & courteous throughout the whole process. Service was Excellent!

Response from Owner

Hi Janice, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Nicole & Eric Wiggins
Nicole & Eric Wiggins via Google

Calvin did a great job with fixing a dripping shower diagnosing the issue and replacing the same day. He was friendly and helped explain what he was doing and why and provided useful information to save us money in the future.

Response from Owner

Hi Eric, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

Shawnlyn
Shawnlyn via Google

I needed a leaking T joint replaced in my basement water line that I did myself 10 years earlier... I could probably do it again myself it would probably take at least a whole day to do it depending on how many times I had to go to Home Depot who knows if I would last 10 years again I'm not a professional I just wanted to get it done right I'm lucky it lasted 10 years lol. I called around a few places but everyone seemed pretty cranky I wasn't getting good vibes ... My friend said to call Mr Rooter they were super friendly over the phone looked at my pictures their price to come and quote is less & goes towards your service they contacted me when they were on their way showed up right away Shane Brown came to asses the job he is friendly Professional very efficient Service got the job done in a few minutes and I have a warranty in case anything happens it's all brand new crimps now no solder is amazingly fast and the cat liked him a lot and she doesn't like anyone😊 definitely ⭐️⭐️⭐️⭐️⭐️five star service throughout my whole interaction with Mr Rooter and Shane Brown Thank you so much✌️

Response from Owner

Hi Shawnlyn, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Todd Matusik
Todd Matusik via Google

Shane Brown. 🦸‍♂️Showed up within 30 minutes of the call!!!! On a Saturday evening! The service was awesome. Thank you!!!!

Response from Owner

Hi Todd, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

Brad & Barbara Wells
Brad & Barbara Wells via Google

I called Mr. Rooter after having no success in clearing my clogged kitchen sink . An appointment was booked really quick in one business day on Friday morning. I had a conflict at this time due to a check engine light on my car. Unfortunately I’m the only driver in my home and this was extremely important. I spoke with my wife and she was comfortable meeting with the plumber. Paul was great in assessing the problem and explaining what the best solution would be. He clearly presented various solutions but suggested what he thought would be appropriate. Since I was waiting at the car dealership waiting for the bill there 🙁, I had to speak with Paul over the phone. Not only did Paul personable explain the details to me, he also explained everything he was doing to my wife. Paul was very enthusiastic and engaged in helping us out. We also spoke about the city fluoridating our water and reverse osmosis purifiers. I can’t say I have better, more pleasant service especially on a day where I had two expensive repairs, my car and the kitchen sink.😀. I have no problem recommitting Paul again.

Response from Owner

Hi Brad, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Aileen Tallon
Aileen Tallon via Google

Excellent service ! Thanks so much for your courtesy & professionalism

Response from Owner

Hi Aileen, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Will Forbes
Will Forbes via Google

The service today was excellent. The technician was so knowledgeable about what they were doing and they were able to fix my shower very quickly. Even tho the part was no longer made they were able to source a new one and install it same day.

Response from Owner

Hi Will, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Sean Vickers
Sean Vickers via Google

The service was great from the time I called until the work was done. Austin was very professional and knowledgeable.

Response from Owner

Hi Sean, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Lara & Yves Tremblay
Lara & Yves Tremblay via Google

We were able to book in quickly, the service tech was just excellent in terms of personality and competence. He investigated and resolved all of our drainage / plumbing issues which were more than the simple symptom that showed. He ended up being here all day and he made everything right. I can now sleep well at night.

Response from Owner

Hi Lara, thank you for leaving this review! It’s great to see that you had a positive experience with Mr. Rooter Plumbing, and we're glad that we could provide satisfying service for your plumbing and drain needs. Thanks again for choosing us and have a great day!

David Overbeck
David Overbeck via Google

Simply outstanding!! Calvin gave us several options with upfront pricing. Very professional attitude with an honest concern about what was best for our situation (no upselling…best option wasn’t the most expensive :) ) Hopefully won’t need to call again, LOL…but if we have another plumbing issue Mr. Rooter will always be my go-to. :)

Response from Owner

Hi David, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

Rick Tofani
Rick Tofani via Google

Response from Owner

Hi Rick, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Evan Crocker
Evan Crocker via Google

Paul was the service tech onsite and provided excellent service. Was open, transparent, and got everything sorted out. Much appreciated and thanks again.

Response from Owner

Hi Evan, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Karen Kotchar
Karen Kotchar via Google

Response from Owner

Hi Karen, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Many-N L
Many-N L via Google

Michael S. was very helpful and professional. He really put his effort to find the cause of the problem and try to fix it. He came twice and with more equipment on the 2nd visit with other staff. They were all very polite and professional.

Response from Owner

Hi Many-n, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

Tanya Kazakoff
Tanya Kazakoff via Google

Not only did they show up super quick, but the lady that took my call was super friendly 🙂 the guy that came was very nice and a big guy but did a great job on my tiny bathroom. They gave me options and dis it very quick! Plus I got $25 off!!

Response from Owner

Hi Tanya, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Total Number of Reviews:2370

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