4.4/5

176 Ratings

|

Craig Bennet
Craig Bennet via Google

I just got home from a little holiday up country. I was unpacking when my son in law said we need to rent a snake. So off we went but that did not work. So we called you guys and you were able to come right away but your snake did not work either. Well in went the camera complete blockage roots and rocks. Now we dig a 8 by 8 hole 7 foot deep replace 4 foot piece of pipe plugged solid and refill the hole properly clean up the yard even reseeded the muddy parts Im very happy with the whole job. All the workers were knowledgeable and hard working and answered questions. I am glad i called MR.ROOTER.

Nat Canonaco
Nat Canonaco via Google

Great service, very knowledgeable at a fair price.

LaVita
LaVita via Google

Andrew Hopkins
Andrew Hopkins via Google

Great service, technician was polite and prompt. Have used them multiple times, and would again without hesitation.

Paul Lemire
Paul Lemire via Google

We needed our water service line from the city shutoff to our house replaced and Mr Rooter gave a detailed explanation of the work to be done and stuck to it. The landscaping was left in excellent condition without any evidence that there ever was a leak. The employees conducted themselves in a professional and hardworking manner. I highly recommend Mr Rooter and wouldn’t hesitate to use them again.

Jaz A
Jaz A via Google

SOHIL was very good and service is excellent 👏 👌

Jeanne Cooper
Jeanne Cooper via Google

Excellent service... Technician was very professional, courteous and polite. Did amazing job, and left sinks and work area very clean. Have been using Mr. Rooter for years and always been very pleased with them. Simply the best customer service you will ever find to fix your plugged drains!!!

Winston Villagonzalo
Winston Villagonzalo via Google

Marie Vogel
Marie Vogel via Google

Response from Owner

Hi Marie, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Lorena Mendes
Lorena Mendes via Google

it was a large emergency and it was a quick response time.Jaspreet Dillon was exceptionally pleasant to deal with efficiently worked and cleaned up magnificently and got the job done.

Response from Owner

Hi Lorena, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Rod
Rod via Google

On time- cleated bathtub drain - cost what he said

Response from Owner

Thank you Rod. We try to meet that goal with every customer and appreciate your feedback very much.

PJ Unkown
PJ Unkown via Google

Kim the dispatcher was totally awesome. Karan was prompt, polite,courteous and very professional. Job well done!

Response from Owner

Hi Pj, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Charlene Fanstone
Charlene Fanstone via Google

I'm a night shift worker and when I called last weekend to book a weekday appointment for my mother in law's condo, they responded to my call within minutes. The lady I spoke to was very understanding and helpful and was able to give me a quote over the phone. The plumber Simran contacted me on the appointment date and advised he was available earlier that day if that worked for me. He was very knowledgeable and explained everything so well so we knew what he was doing and what else needed to be done. I will be calling them back this week for another job because of the wonderful service and quick response! Thank you everyone!

Response from Owner

Hi Charlene, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your reivew is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Steve Davis
Steve Davis via Google

Response from Owner

Hi Steve, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Joey Yi
Joey Yi via Google

I had clogged drain bath and toilet. I called Mr.Rooter 1~2 hours they called back and other hour later 2 guys came down. They explained what’s condition we are. And they started work on it. For 3 hours Problem was my house main pipe was bented. I paid $940 I think but I expensive but they were working hard and problem solved. So I’m satisfied their work. Thank you

Response from Owner

Hi Joey, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Bobby Butcher
Bobby Butcher via Google

Response from Owner

Hi Bobby, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

LEANNE JAMES
LEANNE JAMES via Google

Great experience with both the call centre operators and local staff. Sandeep was punctual, polite, professional, didn’t mind my pup checking out what was going on, had excellent communication, and no issue coordinating payment via my landlord, virtually. My kitchen sink had been plugged up for a few days so finally I decided to unscrew the P-pipe to check for a blockage. That piece crumbled in my hands upon touching the bottom of it, resulting in completely new piping to be installed. It’s been working just fine since - thank you all so much, keep up the great service!

Response from Owner

Hi Leanne, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Pat Klassen
Pat Klassen via Google

The basement flooded during heavy rain in January. We called Mr Rooter to help us in this emergency. We found them to be professional and quick to respond. The immediate problem was handled and the out side drain was running again. As the restoration was almost finished we asked them to come back and solve the problem so that this would not happen again. Kevin came and gave us some options as our home is older. He outlined what needed to be done to properly diagnose the problem and then gave us options on how to fix it. Kevin was pleasant, knowledgeable and clear about the options including the cost of each. As the work started he was there to give instruction to the technicians. Once the ground was opened up he then explained again what was going on. All the drains around our home were viewed re camera so only the problem area was dug up. The technicians did the job—put down some new drain tile etc. closed up the hole and even replanted my favourite bush! I hope it blooms again. Everything was cleaned up—thank you very much!

Response from Owner

Hi Pat, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!

papa john
papa john via Google

Response from Owner

Hi Papa, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The Mr. Rooter team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Rooter Plumbing.

Ashaf Saleeb
Ashaf Saleeb via Google

Response from Owner

Hi Ashraf, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Total Number of Reviews:176

help icon
Got a plumbing problem? Call Mr. Rooter!