What People Are Saying About Mr. Rooter Plumbing of Edmonton

Very pleased with recent work. Brandon was lovely, professional, friendly and competent and knowledgeable with older homes. arrived on time, did a thorough walk through assessment and identified solution for prime issue of concern as well as identified a few more concerns. He quickly provided a range of solutions and prices for us- from fixing just the one issue all the way to more extensive work in his estimate making it clear and easy to decide and understand and consent to scope of work being done. We had option to begin work immediately. He replaced an “antique” crane toilet and repaired the surrounding floor in around / under an hour… worked very clean, and non-disruptive in somewhat tight small space (old house). A colleague from Mr Rooter dropped off new toilet so there was hardly any wait time. Also repaired another valve on hot water line in basement. Brandon was great at explaining work done, why etc and walking through completed work. Yes we will call Mr Rooter again for further work and I highly recommend. Over the years we’ve hired a few different plumbers here and there - by far Mr Rooter has been the best. Other nice touches were courtesy call from office / tracking option to notify he was on the way, ease of payment, clarity of work order/ contract and again just how cleanly the work was completed, and how quickly. But no corners cut. Quality job! Thanks !!

Quick service and the technician, Keltie, was extremely friendly and effective. She gave me options to work with and explained what the issue was with my clogged drain. Within an hour of calling in, my problem was solved. Highly recommend!

I only take the time to submit reviews when I get outstanding service. Curtis and crew did a pipe burst along with other needed plumbing fixes. Every person was amazing, and I have since become a loyal customer. I can’t say enough about the professional, comprehensive care I received from Mr. Rooter. Thank you so much!! Update—once again I had impeccable service with Mr. Rooter. Jason diagnosed the issue and completed the fix in a friendly, knowledgeable and professional manner. Thank you!

Jason was a fantastic help with our leaky plumbing underneath our sink. Friendly, Fast, efficient and very thorough with explaining invoice details. Would definitely recommend Mr Rooter and will always keep them in mind next time we have any plumbing issues!

Thanks for fixing our boiler heating our house is warm now🙂 they are fast and efficient very professional thank you so much.. highly recommended company

Tyler is a very polite, kind, knowledgeable employee. I met Tyler while biking, and based on my first impressions of this young man, I moved forward with contacting Mr Rooter . Everyone i spoke to, including Tyler's helper, who turned out to be a Supervisor, and Dispatch was very helpful. Thank U for a beautiful job...

Highly recommend MR ROOTER TO EVERYONE FRIENDS FAMILY AND EVERYONE!! They were very professional and very quick on the job!

I had a difficult problem to source, it was a very small leak which can turn into a big problem. I’m so glad that it was found during an inspection, very thankful that technology was able to find it. However this is something that a plumber has to then hunt down, think of creative ways to find and resolve the problem with minimal damage to save from a very big headache and heart ache to say the least. Ryan was excellent, absolutely first class, and took his approach to the problems of finding a very small leak, through walls and under floors which are all sealed and framed in was top notch. He has a fantastic personality, and whom you can sense is a stellar person overall that I think will have a great future ahead. Even had options for resolving it which thankfully wasn’t bad. Sorry for keeping you longer than needed but you were an absolute legend and for piece of mind I happily got him to do the extensive version to replace and add a extra layers of redundancy, much better than reseal and glue it. Thanks for going above and beyond with getting everything hooked up with the audio, I’d definitely have you over for a bbq any day. The new owners will be worry free for decades, and if for some reason they need a something done, Ryan at Mr. Rooter is definitely my first referral.

Exceptional customer service and quality work. I cannot stress enough the customer care that went into solving my plumbing disaster. Bless you.

The 5 stars are for Ty, the person who came out to fix my clogged sink. He was friendly, efficient and knowledgeable. I would recommend him for sure. I had a bad experience with the appointment I booked in advance and almost took my business elsewhere. So Stars are for the professional and friendly work done by Ty.

Brandon was very good and perfessional

The Mr Rooter team was very professional during a significant repair to our main sewer line. They treated us and our house with respect the entire time. A big shout out to Ken and Tim for the good work.

Thank you so much for choosing me as a recipient of your Neighborly program. Helped me out with several plumbing issues for free. Jamie, Sam and Rebecca were amazing. Friendly,polite, professional. This was a Godsend when I needed it the most. Thank you!!!

Excellent service! Ryan was right on time, brought a few other issues to my attention but wasn’t pushy in the least. The new valve went in quickly and the install looks great. Will definitely use them again.

Probably the best in town

When I called Mr Rooter the person who answered was very pleasant and helpful. They arranged an appointment for the next day and I received a text confirmation right away. The office called me to tell me the technician was on his way and there was a link provided to track his location. Ty and Rebecca were very professional and explained everything in detail. They were very efficient, friendly and helpful. We were very satisfied with the service.

Sent a plumber within the hour to fix clogged drains. Mike was polite, efficient and knowledgeable. I will call Mr Rooter with any plumbing problems in future. Recommend.