Total Number of Reviews:21
Fast, efficient and thorough service. Mark explained the nature of the problem and the exact methods he was using to ameliorate my concerns. Exemplary work!
Good communication, identified the problem quickly, reasonable cost.
I simply cannot say enough good things about Mr Rooter Nanaimo! We had a bathtub plumbing emergency and the company that handles our strata contract were unable to help. Mr Rooter were onsite the day I called them. Mark, plumbing technician extraordinaire and Victoria, the customer service ace, were professional, compassionate and an absolute pleasure to deal with!! I recommend them 100%!!
Highly recommended!! I will definitely come back again if I have plumbing issues next time. Thanks so much Mark!! Service: Drain cleaning
Excellent service repairing an external sewage pump. Would highly recommend the service, especially serviceman Mark.
Tecnician very helpful and pleasant
We just had a visit from Mark VanDiermen for a couple of plunbing issues. He was punctual, polite, friendly, efficient and very competent. Prior to his visit we had both a phone call and an email infroming us of his arrival...great communication. Rates were reasonable and the work was done quickly and well. This was our first time using Mr. Rooter Nanaimo but it won't be the last. Very happy customers here!
Mark was very helpful explaining maintenance recommendations. He did a great job unblocking my drain. I am very grateful.
The technician came right on time. Very courteous and knowledgeable guy who explained me what the problem could be. After checking, he gave me an estimate of the work. The work was done very professionally and I am very happy with the service I got. A little expensive, but I liked the transparency.
on time quick and efficient, reasonable cost
Put spaghetti down the garborator (oops!) had the gentleman come within an hour and he had it fixed in a jiffy! Very courteous and professional. Highly recommend!
Mark quickly reviewed the problem with us, investigated and quickly found the issue. Not what we thought. He had the part and installed it in short order. During testing of his repair he found another issue, dating back to initial installation, 27 years ago. His experience enabled him to devise a simple repair.
Found the problem, fixed it, everything working most excellent now.
Mark is a very professional technician and also very friendly. Great service!
We called Mr Rooter the morning with a leak in the kitchen faucet. Several hours later, the fixture causing the problem had been completely replaced. Mark was wonderful and the service we received was superb. Could not be more please.
Perimeter drain inspection.
Total Number of Reviews:21