Sandy Barker
Sandy Barker via Google

Great experience, Bobbie was awesome, very knowledgeable and explained everything that needed to be done now and possibly what may need to be done in the future. I highly recommend Mr Rooter.

Gerry Prince
Gerry Prince via Google

Friendly knowledgeable and informed. Would definitely call again with any plumbing/sewar related issues.

Crystal Lina Petrowski
Crystal Lina Petrowski via Facebook

Tanner was sure to get to the root of the problem and did a great job fixing and replacing other jobs that needed to get done. Very friendly, knowledgeable, and clean. Would highly recommend.

David Cawood
David Cawood via Google

My sewer was backed and Mr. ROOTER came the next day right on schedule. The young man, Tanner, was so friendly, courteous and very efficient. He explained everything before he started the job and had it unplugged within a half hour. EXCELLENT!

Response from Owner

Hi David. Thank you for the wonderful review. I am glad we were able to get you back up an running so quickly.

Wes Heinrichs
Wes Heinrichs via Google

Response from Owner

Thank you Wes and Wendy.

Robert Tarr
Robert Tarr via Google

Dylan came in and did a great job. Courteous, quick, professional and very knowledgeable.

Response from Owner

Hi Robb. Thank you for the review. I am glad Dylan was able to help you our today. Have a wonderful weekend.

Bev Leung
Bev Leung via Google

Response from Owner

Thank you Bev. We appreciate your feed back

TyandJen
TyandJen via Google

Came and cleaned out a massive root problem and were on time and excellent to deal with.

Response from Owner

Thank you Ty and Jen. We appreciate your feed back

Cathrine Tizon
Cathrine Tizon via Google

Response from Owner

Hi Catherine. Thank you for the review

Taylor Folk
Taylor Folk via Google

They were able to schedule me in rather quickly, but were prepared to accommodate me and any issues until next year if necessary with a deposit. Very clean work and an efficient process, both inside and out. They were also able to do other little things during the repair that saves me needing to fix it later. Only minor complaints, they replaced valves under the sink and tossed the old ones, but those were technically also the toilet shutoff knob(s). And the washer was left disconnected after I assume they made the concrete with the water. Minor things, not anywhere close enough to take away from the phenomenal job I felt they did. Very thankful for the full sewer replacement after their standard sewer clean out process identified the real issue other companies hadn't even considered.

Response from Owner

Hi Taylor. I am so glad we were able to get your sewer replaced for you this year. We appreciate your business and your review. Have a wonderful week.

Susan Olson
Susan Olson via Google

Tanner was polite, friendly and did a fantastic job. He gave me options for services and followed thru with a quote if we want to pursue more things.

Response from Owner

Hi Susan. Thank you for the review. It was a pleasure working with you.

Carla Tunnicliffe
Carla Tunnicliffe via Google

The whole crew of guys headed up by Andrew were extremely professional, answered any questions I had and thoroughly cleaned up the work area both inside and outside. I was very pleased with how efficient they were in all areas of the job. Tammy, the office personnel was extremely helpful and was in contact with the insurance company on my behalf. The City is replacing the water and sewer pipes on my street and Tammy worked with and co-ordinated with them to be able to have Mr. Rooter come in and have the work done. The whole experience with Mr. Rooter was pleasant from beginning to end. They came, did the job and left without leaving any mess behind and with very limited time on my part. It was completely stress-free. I would highly recommend Mr. Rooter.

Response from Owner

Hi Carla, thank you for taking the time to leave us a review. It was a pleasure working with you. I am glad we were able to coordinate things and get your sewer replacement completed for you. Have a wonderful day.

Dean Fleck and Rhea Leibel
Dean Fleck and Rhea Leibel via Google

Tammy took my call and booked an appointment on the same day. She was very friendly and explained the process well. Dylan came to my home on time and went above and beyond to clear out my basement floor drain. He was knowledgeable and took the time to explain the issue. He stayed stayed until the job was done and cleaned everything up well. I’d recommend to anyone. Thanks

Response from Owner

Thank you Dean for your business with Mr. Rooter Plumbing and the wonderful review. I am glad we were able to get you back up and running and kept everything nice and clean for you. Have a wonderful weekend.

Len Sassy
Len Sassy via Google

Bobby was a very friendly knowledgeable guy. He took the time to explain what had caused the problem and fixed it right away. Also gave me hints to keep the issues from recurring in the future. I would recommend him for sure!! Thanks for the great job.

Response from Owner

Hi Len. Thank you for the review. I am glad everything went well. We look forward to working with you again in the future.

Adam and Brenna Pacholko
Adam and Brenna Pacholko via Google

Very happy with Mr. Rooter. Communication with Tammy was efficient. A text was sent out with the technician name, information & picture - as a female customer this was a small feature to the service appointment that helped to ensure my safety & comfort. Bobby was respectful & easy to talk with; he has a lot of knowledge to share & I was able to ask many questions without feeling silly. Bobby involved me in the whole process which was more than I had bargained for but it helped me to understand the potential problem & solution. Payment was easy & the team has great follow-up procedures.

Response from Owner

Hi Brenna. Thank you for the wonderful review. I am glad to hear that Bobby was respectful and explained everything clearly. It was a pleasure working with you.

Amanda Cameron
Amanda Cameron via Google

I can’t say enough about how great this experience was. Our sewer was completely backed up and the technician Dylan was extremely knowledgeable and left us with fully functioning plumbing!! Thank you so much Dylan, looking forward to seeing you in the spring for additional maintenance! Amanda

Response from Owner

Thank you for the wonderful review Amanda. I am glad Dylan was able to get you back up and flowing. We look forward to working with you again in the spring.

Taku Mutengo
Taku Mutengo via Facebook

Very good service. The tech who came to fix my problem had very good customer service. Explained everything to me and kept me in the loop as he was doing his repair

Response from Owner

Thank you Taku. It was a pleasure working with you.

First Last
First Last via Google

HIGHLY RECOMMEND! Outstanding work done by Cody installing our reverse osmosis system. He was very professional and did a perfect job! He also cleaned up the mess made from drilling the new faucet hole. I am very pleased with Cody and Mr Rooter prompt responses and sending out a tech quickly! Update - Aug 2024 Reliable and honest! We had issues with our furnace on one of the hottest days this summer. Cody came quickly and identified the problem with our furnace fan which could have caused our air conditioner to be lost too and lots more. Cody provided different options and we felt replacement was the best option for us. Furnace was old. They were back the next day and put in a brand new furnace. The job site they kept clean and organized. The installation looks great and everything has been running wonderfully! Thanks again Cody, Tammy and team!

Response from Owner

Thank you for the updated review and the continued service with Mr. Rooter Plumbing. We appreciate your business.

Tammy Koch
Tammy Koch via Google

WOW! Talk about unbelievable great service. I called them on a Friday because my shower handle valve was broken. First of all the receptionist "Tammy" was amazing, quick and very friendly. She was extremely knowledgeable and kind. Then an amazing employee came out that day, AMAZING! He was honest about warranty and fixed the problem with 30 minutes. Fast, efficient and honest.... you don't find that anymore. Cheaper bill than I expected as well. I will be calling Mr.Rooter Plumbing for all my future plumbing needs. Thank you to everyone involved in making my experience amazing.

Response from Owner

Wow is right. What a wonderful review. Thank you so much Tammy. We appreciate your business. I am glad we were able to get things resolved in such a timely manner. Have a wonderful evening.

Marina Jopp
Marina Jopp via Google

Tanner showed up promptly and very professionally! He was kind and gentle to my pets. Explained everything thoroughly and showed me what was going on as he went. He presented options and is willing to work with the home owner, there was not a problem that he didn’t have solutions for. Fast, honest, and efficient. 10/10 would recommend to anyone who needs any plumbing work done.

Response from Owner

Hi Marina. Thank you for the review. I am happy to hear you were satisfied with Tanner. We appreciate your business.

Total Number of Reviews:2002

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