4.9/5

2009 Ratings

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Wayne Jiang
Wayne Jiang via Google

Very good job done for my houses

Response from Owner

Thank you Wayne. Have a wonderful week.

Chris Donohue
Chris Donohue via Google

Great same day service. Able to find and fix the drain issue fast. Very well done.

Response from Owner

Thank you Chris. I am glad we were to get out to you the same day and get everything flowing again for you. Have a wonderful week

Steven Matz
Steven Matz via Google

Bobby was our technician and he was great and friendly and efficient. Everything was completed in a timely manner and he left no mess behind. Will definitely recommend.

Response from Owner

Thank you for your review. We appreciate your feedback. I am glad everything went well. Have a wonderful week.

Dallas Hicks
Dallas Hicks via Google

I'm a repeat customer of Mr. Rooter now and I wanted to rave about the service I get. I requested anode replacement service for my hot water tank and the receptionist, Tammy, was fantastic: not only did she set up the appointment, but when the original technician couldn't come due to an emergency, she kept me up to date and made arrangements for an alternate to come out at the same time. The technician who did come, Cody, was excellent. Knowledgeable, experienced, friendly; he showed me everything that was going on, asked me if there was anything else that needed attention, and gave me tips on what I could do myself to maintain my hot water tank for as long as possible. I'll happily deal with Mr. Rooter again; they even do hot water tank replacement and I'll be calling them for that next time I need it!

Response from Owner

Hi Dallas. Thank you for the wonderful review. We appreciate your review and your business. Have a wonderful weekend.

Ronello Ayudan
Ronello Ayudan via Google

Response from Owner

Thank you Ronello

Lorna MacPherson
Lorna MacPherson via Google

I recently had a new furnace installed. The whole process beginning with my phone call to the office where I arranged with Tammy, who was very friendly, to set up my appointment, to the technician, Cody, who came out to assess my problem. Cody is very knowledgeable and excellent to deal with. He answered all of my many questions in a very courteous manner. The next appointment brought Cody back with his assistant Dylan to install the furnace. They did a great job, very careful to wear covers on their shoes and cleaned up the work area when they were finished. Thank you for a job well done.

Response from Owner

Hi Lorna. Thank you for the wonderful review. I am glad we were able to get your new furnace installed so quickly. We appreciate your business. Have a wonderful weekend

Shelley Chalupaik
Shelley Chalupaik via Google

Employee was very informative and very friendly.

Response from Owner

Thank you Shelley. Have a wonderful weekend.

Andrea Stengler
Andrea Stengler via Google

As always. Service was great. Very happy

Response from Owner

Hi Andrea. Thank you for the review

Ayo Falana
Ayo Falana via Google

The experience was good. But the service was very pricey. Just to turn on a nut within a second cost me $165.39 That is way too much. It was mistakenly turned off and just came and turned it on . That was way too much to pay. But I have no option than to pay. Thanks anyway

Response from Owner

Hi Ayorinde. I understand the diagnostic fee may see a bit high for such a minor thing. However, he did take the time to look over the entire furnace to be sure there were no other underlying issues. I am glad it was not something major and was just the valve and did only cost you the diagnostic fee. We appreciate your business and your feed back. I hope you have a wonderful warm weekend. Thanks again for choosing Mr. Rooter Plumbing and Heating.

Sandy Barker
Sandy Barker via Google

Great experience, Bobbie was awesome, very knowledgeable and explained everything that needed to be done now and possibly what may need to be done in the future. I highly recommend Mr Rooter.

Response from Owner

Hi Sandy. Thank you for the review. I am glad everything went well. We look forward to working with you again in the future.

Gerry Prince
Gerry Prince via Google

Friendly knowledgeable and informed. Would definitely call again with any plumbing/sewar related issues.

Response from Owner

Hi Gerry, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Crystal Lina Petrowski
Crystal Lina Petrowski via Facebook

Tanner was sure to get to the root of the problem and did a great job fixing and replacing other jobs that needed to get done. Very friendly, knowledgeable, and clean. Would highly recommend.

David Cawood
David Cawood via Google

My sewer was backed and Mr. ROOTER came the next day right on schedule. The young man, Tanner, was so friendly, courteous and very efficient. He explained everything before he started the job and had it unplugged within a half hour. EXCELLENT!

Response from Owner

Hi David. Thank you for the wonderful review. I am glad we were able to get you back up an running so quickly.

Wes Heinrichs
Wes Heinrichs via Google

Response from Owner

Thank you Wes and Wendy.

Robert Tarr
Robert Tarr via Google

Dylan came in and did a great job. Courteous, quick, professional and very knowledgeable.

Response from Owner

Hi Robb. Thank you for the review. I am glad Dylan was able to help you our today. Have a wonderful weekend.

Bev Leung
Bev Leung via Google

Response from Owner

Thank you Bev. We appreciate your feed back

TyandJen
TyandJen via Google

Came and cleaned out a massive root problem and were on time and excellent to deal with.

Response from Owner

Thank you Ty and Jen. We appreciate your feed back

Cathrine Tizon
Cathrine Tizon via Google

Response from Owner

Hi Catherine. Thank you for the review

Taylor Folk
Taylor Folk via Google

They were able to schedule me in rather quickly, but were prepared to accommodate me and any issues until next year if necessary with a deposit. Very clean work and an efficient process, both inside and out. They were also able to do other little things during the repair that saves me needing to fix it later. Only minor complaints, they replaced valves under the sink and tossed the old ones, but those were technically also the toilet shutoff knob(s). And the washer was left disconnected after I assume they made the concrete with the water. Minor things, not anywhere close enough to take away from the phenomenal job I felt they did. Very thankful for the full sewer replacement after their standard sewer clean out process identified the real issue other companies hadn't even considered.

Response from Owner

Hi Taylor. I am so glad we were able to get your sewer replaced for you this year. We appreciate your business and your review. Have a wonderful week.

Susan Olson
Susan Olson via Google

Tanner was polite, friendly and did a fantastic job. He gave me options for services and followed thru with a quote if we want to pursue more things.

Response from Owner

Hi Susan. Thank you for the review. It was a pleasure working with you.

Total Number of Reviews:2009

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