Total Number of Reviews:2009
Very good job done for my houses
Thank you Wayne. Have a wonderful week.
Great same day service. Able to find and fix the drain issue fast. Very well done.
Thank you Chris. I am glad we were to get out to you the same day and get everything flowing again for you. Have a wonderful week
Bobby was our technician and he was great and friendly and efficient. Everything was completed in a timely manner and he left no mess behind. Will definitely recommend.
Thank you for your review. We appreciate your feedback. I am glad everything went well. Have a wonderful week.
I'm a repeat customer of Mr. Rooter now and I wanted to rave about the service I get. I requested anode replacement service for my hot water tank and the receptionist, Tammy, was fantastic: not only did she set up the appointment, but when the original technician couldn't come due to an emergency, she kept me up to date and made arrangements for an alternate to come out at the same time. The technician who did come, Cody, was excellent. Knowledgeable, experienced, friendly; he showed me everything that was going on, asked me if there was anything else that needed attention, and gave me tips on what I could do myself to maintain my hot water tank for as long as possible. I'll happily deal with Mr. Rooter again; they even do hot water tank replacement and I'll be calling them for that next time I need it!
Hi Dallas. Thank you for the wonderful review. We appreciate your review and your business. Have a wonderful weekend.
Thank you Ronello
I recently had a new furnace installed. The whole process beginning with my phone call to the office where I arranged with Tammy, who was very friendly, to set up my appointment, to the technician, Cody, who came out to assess my problem. Cody is very knowledgeable and excellent to deal with. He answered all of my many questions in a very courteous manner. The next appointment brought Cody back with his assistant Dylan to install the furnace. They did a great job, very careful to wear covers on their shoes and cleaned up the work area when they were finished. Thank you for a job well done.
Hi Lorna. Thank you for the wonderful review. I am glad we were able to get your new furnace installed so quickly. We appreciate your business. Have a wonderful weekend
Employee was very informative and very friendly.
Thank you Shelley. Have a wonderful weekend.
As always. Service was great. Very happy
Hi Andrea. Thank you for the review
The experience was good. But the service was very pricey. Just to turn on a nut within a second cost me $165.39 That is way too much. It was mistakenly turned off and just came and turned it on . That was way too much to pay. But I have no option than to pay. Thanks anyway
Hi Ayorinde. I understand the diagnostic fee may see a bit high for such a minor thing. However, he did take the time to look over the entire furnace to be sure there were no other underlying issues. I am glad it was not something major and was just the valve and did only cost you the diagnostic fee. We appreciate your business and your feed back. I hope you have a wonderful warm weekend. Thanks again for choosing Mr. Rooter Plumbing and Heating.
Great experience, Bobbie was awesome, very knowledgeable and explained everything that needed to be done now and possibly what may need to be done in the future. I highly recommend Mr Rooter.
Hi Sandy. Thank you for the review. I am glad everything went well. We look forward to working with you again in the future.
Friendly knowledgeable and informed. Would definitely call again with any plumbing/sewar related issues.
Hi Gerry, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Tanner was sure to get to the root of the problem and did a great job fixing and replacing other jobs that needed to get done. Very friendly, knowledgeable, and clean. Would highly recommend.
My sewer was backed and Mr. ROOTER came the next day right on schedule. The young man, Tanner, was so friendly, courteous and very efficient. He explained everything before he started the job and had it unplugged within a half hour. EXCELLENT!
Hi David. Thank you for the wonderful review. I am glad we were able to get you back up an running so quickly.
Thank you Wes and Wendy.
Dylan came in and did a great job. Courteous, quick, professional and very knowledgeable.
Hi Robb. Thank you for the review. I am glad Dylan was able to help you our today. Have a wonderful weekend.
Thank you Bev. We appreciate your feed back
Came and cleaned out a massive root problem and were on time and excellent to deal with.
Thank you Ty and Jen. We appreciate your feed back
Hi Catherine. Thank you for the review
They were able to schedule me in rather quickly, but were prepared to accommodate me and any issues until next year if necessary with a deposit. Very clean work and an efficient process, both inside and out. They were also able to do other little things during the repair that saves me needing to fix it later. Only minor complaints, they replaced valves under the sink and tossed the old ones, but those were technically also the toilet shutoff knob(s). And the washer was left disconnected after I assume they made the concrete with the water. Minor things, not anywhere close enough to take away from the phenomenal job I felt they did. Very thankful for the full sewer replacement after their standard sewer clean out process identified the real issue other companies hadn't even considered.
Hi Taylor. I am so glad we were able to get your sewer replaced for you this year. We appreciate your business and your review. Have a wonderful week.
Tanner was polite, friendly and did a fantastic job. He gave me options for services and followed thru with a quote if we want to pursue more things.
Hi Susan. Thank you for the review. It was a pleasure working with you.
Total Number of Reviews:2009