Total Number of Reviews:129
We had the Septic tanks emptied the other morning. Later in the day, we found that the drain to the septic had gotten plugged. About 6:45 pm. I called Mr. Rooter as they are listed as a 24 hour service. The plumber, Mason was at our house around 8 pm. He did the inspection and proposed a solution. He promised that we would be happy when he left and we were. He vacuumed up the standing water, removed the toilet and snaked the main pipe with a snake/camera. The plug was in the pipe leading from the septic tanks back into the house. He was finished around 10 pm. There was no mess. It was as clean as when he arrived. Less than 3.5 hours from my phone call until job completion. Mason is a true asset to Mr. Rooter. He was professional, well spoken, polite and very knowledgeable. I would use Mr. Rooter again and would highly recommend Mr. Rooter to anyone having both drain and plumbing issues or problems...but ask if Mason is available. Thanks.
Mason was very helpful and efficient, I am grateful for his services!
Mason came the first day and put a camera down the drain. Very prompt service. Both Mason and Fardhin came the second day as pipe needed to be flushed. Again very prompt service. They showed me what the problem was and how it needed to addressed. They were very friendly and professional and made sure I was satisfied. i would highly recommend them. Service: Drain cleaning Service: Drain cleaning
our plumbing problem was handled so professionally...the guys from mr.rooter were patient, polite, efficient and professional...very pleasant fellows.... Services: Drain cleaning, Plumbing pipe repair, Outdoor plumbing system repair Services: Drain cleaning, Plumbing pipe repair, Outdoor plumbing system repair
Very good service, competitive price and great variation of services. They did a great and professional job.
Phone service was efficient. after hours call, booked service for next day. Tech Curton Mason was very courteous and professional, cleared the drain blockage and assessed good function. Would call again for quick service for understood high/ premium rates. costs were explained before proceeding with the work. Service: Drain cleaning Service: Drain cleaning
Very pleasant young man. Very helpful and knowledgeable. Want this guy for any further plumbing needs Services: Toilet repair, Plumbing leak detection Services: Toilet repair, Plumbing leak detection
Nice work
Monday morning required a plumber for my moms home. Mr. Rooter was recommended to us. From the moment I called and spoke with Shirin I knew we had chosen the right place. Said would send someone in a couple hours....that day!! And sure enough, Curt Mason arrived in that time frame. Curt was very professional, very knowledgeable and got the job done. It was a real pleasure working with you both. Thanks so much and will definitely recommend!!!
Curt went above and beyond my expectations when repairing my kitchen plumbing and dishwasher installation. Very clean job and effecient. I will definitely be a returning customer. Service: Plumbing pipe repair
Got some work done by Curt. He was very professional and extremely helpful. Would highly recommend Mr.Rooter a specially Curt. Service: Drain cleaning
Thank you! Service: Toilet repair
Mason was amazing!...Won't call anyone else. Services: Drain cleaning, Sewer repair
Great work, but a bit pricey. Service: Drain cleaning
We had Mason show up, he did prompt, great work and was very pleasant! We highly recommend Mr. Rooter Plumbing in Sudbury for a prompt and polite service.
Chris and Mason were very professional and helpful. The job was well done, they were both friendly and easy to talk to. I would definitely recommend them.
Total Number of Reviews:129