Our burst pipe repairs begin as soon as you reach out to us. Our knowledgeable team will provide guidance based on your situation and schedule a plumber to visit your property at the earliest opportunity.
Once our plumber assesses the damage at your home, we'll provide you with upfront pricing, which will be the same as the final invoice, ensuring no surprises. If we discover additional damage during the repair process, we'll promptly inform you and provide pricing for the additional issue to maintain clear communication and avoid unexpected charges.
Assuming you have already turned off the water shutoff valve, our burst pipe service usually begins by locating the specific area of the burst line. If you know the location, you can direct us to it. However, suppose you suspect a burst pipe but need confirmation. In that case, we'll utilize a process of elimination or employ a live video camera inspection to visually identify the burst line for problems that are not visible, such as pinhole leaks.
Once a busted water pipe is identified, our plumbing professionals will recommend one or more suitable burst pipe repair methods tailored to the extent and location of the issue:
- Pipelining and bursting: The entire line will need replacement if the burst occurs in an underground water line. We often recommend conducting a sewer inspection simultaneously to optimize cost-effectiveness. Using a directional drill, we will either insert a flexible sleeve into the existing pipe or use hydraulics to pull a new pipe through the old one while breaking up the old line.
- Pipe replacement: Interior broken pipes can typically be repaired instead of replaced. Repair methods will depend on the pipe material. We often use the ProPress technique to attach a new segment of copper pipe for copper lines. PEX or Poly-B lines can be repaired using a crimp connector. Other pipe materials may require complete replacement, such as sewer line replacements.
By entrusting us with your plumbing issues, you can expect professional service and effective solutions to restore the integrity of your plumbing system.