darren chuang
darren chuang via Google

this is the second time I used Mr. Rooter. the technician, Adarsh, was professional, informative, and efficient. Highly recommend their timely professional service

Alfred Lutterodt
Alfred Lutterodt via Google

The technician was professional, reliable, diligent and helpful

Greg Sullivan
Greg Sullivan via Google

Sarah
Sarah via Google

I feel like you might pay more with Mr Rooter, but they are usually able to come the same or next day and to date they have never stood me up unlike some other local plumbing companies I could name. I have used them a few times and they have always arrived in the time frame, provided a good explanation of the work being done, and left the place tidy afterward.

Wendy Bena
Wendy Bena via Google

Excellent and informative service.

Ken S
Ken S via Google

Very satisied with their service Kevin was very professional and knowledgeable. He explained all the options to me so i can make my decision much easier. Their crew was very polite and efficient. They only took three days to replace the water main for my house. Amazing job guys 👍👍

Steven Chen
Steven Chen via Google

Tom Karoutsos
Tom Karoutsos via Google

This is the third time I have had to use a Mr Router Plumbing. I have had great results with each one. One job was to replace a burst water service pipe from my house to the city service junction. They used their non excavation technology to insert the new pipe where the old one was. Another shorter job was to use their cameras to help troubleshoot our drainage system. The most recent job involved clearing a clog in our sewer service pipe and re-establishing service.

Sana Haddad
Sana Haddad via Google

FAIRHURST, DEBBIE
FAIRHURST, DEBBIE via Google

Easily booked a same-day appointment. The plumber retrieved my ring, which was in the kitchen drain’s P trap. He also installed a new valve kit into our existing toilet. He checked the pressure in the hot water tank too. He was polite, competent and clear. Nice to use my $20 coupon too.

Paul Dangerfield
Paul Dangerfield via Google

Singh999 Singh
Singh999 Singh via Google

In the plumbing sector this company provides their great services to all the customers as well as being very polite to their employees and gives time to time salaries.Best and affordable plumbing services in all over BC.

Lynda Beenham
Lynda Beenham via Google

I had a clogged drain in the kitchen. They arrived quickly, and it was Saturday. Their hourly rates are the same 7 days a week There were no added fees like others companies had. Sohil did a great job and I recommend Mr Rooter . I will definitely used them for any plumbing needs I have.

Response from Owner

Thank you Lynda! We were very glad that we could assist you today and resolve your plumbing concern. We appreciate your business and look forward to hearing from you in the future if you need us again.

Traci Raymond
Traci Raymond via Google

Very quick and efficient. Highly recommend

Response from Owner

Thank you, Traci! Very glad we could get a new hot water tank installed for you. Appreciate your business

Tom Tsirogiannis
Tom Tsirogiannis via Google

Tammy Chan
Tammy Chan via Google

Worked with Steve, the owner, and his team of technicians, lead by Prab. Steve is very knowledgeable and was thorough in finding what the problem was, and was able to explain plumbing issues well to me and come up with solutions. Prab was very quick and responsive to any questions during the process and the plumbing team worked hard, and was efficient. In addition, restoration work was done well to my satisfaction. Mr. Rooter and team made the whole process easier and less stressful from beginning to end. Thank you!

Andrew Briggs
Andrew Briggs via Google

Fantastic - called and within an hour I had a technician. Very polite and honest (key), mentioned work order upfront and then proceeded to unclog the issues. Recommend these guys to anyone as there are some crap-shoots out there.

William
William via Google

Kevin and the team from Mr. Rooter saved the day for us. When water started welling up on our lawn from underneath and the water pressure in the house plummeted, we investigated with the City and it turned out to be a broken water main on our property. We called several plumbing companies to take a look and get quotes and most offered the same somewhat gimmicky solution. However, Mr. Rooter's Field Manager Kevin Florkow proposed the best solution, one that would solve the problem permanently, which was to reroute the water main and replace it with modern PEX A pipe. From the initial shovel into the ground to the final test of the completed piping work, the Mr. Rooter team was professional and did their job right. They (Plumber Jaspreet and others on site) worked with us to determine the best route for the new pipe, moved the earth out of the way, installed it and new valves, and then backfilled the earth into place, cleaning up before they left. After the job was finished, the water pressure was great again. In fact, it was better than it was before the problem. At our request, they dialed the pressure back to a custom level to protect our pipes. We are so happy. Even the lawn and garden looked better than it did before the leak. It's now leveled with fresh earth and reseeded with grass which is now growing well. A big bonus was how Kevin and the back office staff (RJ) at Mr. Rooter worked with our insurance company to sort out the bill. The great people at Mr. Rooter fully solved our water main issue in one go. Literally. I didn't have to lift a finger once they were on the scene. I wish every service company could do what they did: that is, solve a problem quickly, effectively, and at a very reasonable cost. My hat is off to them. Mr. Rooter, and Kevin especially, get my highest recommendation.

Response from Owner

Thank you so very much William for this comprehensive review. We do our very best to create an excellent customer experience from the first call through every step of the process.

Giuliana Fenice
Giuliana Fenice via Google

Sergiy did a wonderful job. He was efficient, extremely knowledgeable, and very helpful. I highly recommend Mr Rooter. They were a delight to work with.

Victor Egli
Victor Egli via Google

I had a clogged kitchen drain on a Sunday night. I filled out some info on the Mr. Rooter website and had a phone call the next morning at 8am, and a technician at our house to fix the problem by 9am. The service was speedy and amazing. I know it won’t always work out that fast but I was relieved it did in my situation. Very happy with the service Mr. Rooter provided.

Total Number of Reviews:792

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