Total number of 5 star reviews :38739
The whole team was wonderful to deal with… From booking… Fast on-call service… And attention to customer service. Would highly recommend to friends, family… Or anyone! Absolutely wonderful experience!
This was such a professional job done right. From the phone call to say they are on their way to the explanation of what needs to be done. The price was excellent and the work and service amazing
The technicians provided very professional service! I appreciate it a lot!
Was a ready pleasant experience they came 2 hrs after I called and were very professional and quick with the problem.
Fast response to work request.
I always thought Mr. Rooter was a company that just unblocked drains but there are so much more than that!!! An excellent company with amazing staff, who do excellent work. First we had a water softener problem. Had lots of "so called plumbers" come in to fix our issues. But we almost gave up until we talked to Mr. Rooter. Mike was out the same day to quote and returned the next day to set us up with the ideal solution. He was so good and knew exactly what needed to be done. He also gave us some excellent advise on our Poly B Piping. So much so, we asked him for a quote. The team were back within the week to swop out our old water lines to pex lines to bring us back up to building code which will lower our home insurance costs. They completed the work in 2 days! They were also amazing! Craig who led this team of three was exceptional and a great teacher! He took the time, not only to explain to us how he would go about the work to ensure we had water supply down time, to an absolute minimum, but I was very impressed with how he took some time to explain and train his younger team members. They were ALL very courteous and polite and worked very well together. I cannot say enough about this company. I thought customer service, expertise and genuine pride in their work was a thing of the past but not with Mr. ROOTER EDMONTON. So thank you Mike, Craig, Jake and Nathan, you have restored our faith in customer service excellence and taking so much pride in your excellent work. Mr. ROOTER will be getting as much referral business, as we can send your way!
Hi Maggie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!
Excellent service from Juriy. Courteous and professional
Hi Mireya, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!
Quick service, done well and by friendly people. Highly recommend!
We had the pleasure of dealing with Kamaka to fix a blockage in our main drain. He was very friendly, informative, and efficient in solving our problem. Pipes drain even better than when we bought our house 3 years ago! We could not be happier with the service received from Mr. Rooter. Before leaving, Kamaka even asked us if we wanted help moving our furniture back (as our drain is underneath a couch). He went above and beyond and we will personally request Kamaka anytime we need a plumber in the future!
Mr. Rooter responded very quickly to our call, truly beyond our expectations. The serviceman was very efficient. His explanations were clear. Very clean work. A pleasant and helpful personality was appreciated.
Hi Marcel, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!
Mr Rooter Plumbing personal came to my home at the scheduled time and completed the work without leaving a mess when they left. Thank you Jason and Candice for your hard work.
Hi Wayne, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!
Austin did a fantastic job! He was very knowledgeable, efficient, and friendly.
Hi Sofie, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!
Kyle was a fabulous plumber. He was prompt , efficient , and paid attention to detail. He ensured the job was able to completed. Kyle was very personable and friendly. Im extremely happy the job was completed to my satisfaction. I would highly recommend Mr Rooter plumbing to my friends and family again. Thank you Mr. Rooter.
Hi Erin, thank you for leaving this review for Mr. Rooter Plumbing and our team. We're grateful for your support, and we're glad to see that you were satisfied with our services. Thanks again for choosing us, and have a great day!
Very pleased with the service provided by Mr Rooter. They came promptly and the lead technician, Sohil, was excellent! Sohil worked efficiently and diligently on inspection and cleaning of our external drainage system and sanitary line, and clearly explained what he was doing and his findings each step of the way. Interactions with all members of the team (on-site and at the office) were friendly and professional.
Great service, professional and knowledgeable employees. Felt expensive but you can't argue with the results. Would call them again, recommended!
Hi Andrew, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!
What a fantastic organization to deal with, specifically Ty - plumber/technician. From beginning to end of the service call, he was exceptionally pleasant, professional, timely, courteous, knowledgeable and kind. Ty provided various levels of service options without sales pressure tactics and made sure we were aware of the best options for our plumbing issues. Highly recommend this company and certainly would welcome Ty back into our home for future service needs. Albiet costs rise like anything else in life, he definitely made the service call easier to absorb.
Hi Corrie, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!
Total number of 5 star reviews :38739