4.8/5

44311 Ratings

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Jessica W
Jessica W via Google

Dennis Baleja
Dennis Baleja via Google

The whole team was wonderful to deal with… From booking… Fast on-call service… And attention to customer service. Would highly recommend to friends, family… Or anyone! Absolutely wonderful experience!

Abbegail Galvan
Abbegail Galvan via Google

rylieinabucket
rylieinabucket via Google

This was such a professional job done right. From the phone call to say they are on their way to the explanation of what needs to be done. The price was excellent and the work and service amazing

Jay Hyun
Jay Hyun via Google

The technicians provided very professional service! I appreciate it a lot!

Marie
Marie via Google

Jason Allarie
Jason Allarie via Google

Was a ready pleasant experience they came 2 hrs after I called and were very professional and quick with the problem.

Kim
Kim via Google

Fast response to work request.

Paula Brownlee
Paula Brownlee via Google

Maggie Davison
Maggie Davison via Google

I always thought Mr. Rooter was a company that just unblocked drains but there are so much more than that!!! An excellent company with amazing staff, who do excellent work. First we had a water softener problem. Had lots of "so called plumbers" come in to fix our issues. But we almost gave up until we talked to Mr. Rooter. Mike was out the same day to quote and returned the next day to set us up with the ideal solution. He was so good and knew exactly what needed to be done. He also gave us some excellent advise on our Poly B Piping. So much so, we asked him for a quote. The team were back within the week to swop out our old water lines to pex lines to bring us back up to building code which will lower our home insurance costs. They completed the work in 2 days! They were also amazing! Craig who led this team of three was exceptional and a great teacher! He took the time, not only to explain to us how he would go about the work to ensure we had water supply down time, to an absolute minimum, but I was very impressed with how he took some time to explain and train his younger team members. They were ALL very courteous and polite and worked very well together. I cannot say enough about this company. I thought customer service, expertise and genuine pride in their work was a thing of the past but not with Mr. ROOTER EDMONTON. So thank you Mike, Craig, Jake and Nathan, you have restored our faith in customer service excellence and taking so much pride in your excellent work. Mr. ROOTER will be getting as much referral business, as we can send your way!

Response from Owner

Hi Maggie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Mireya Reyes
Mireya Reyes via Google

Excellent service from Juriy. Courteous and professional

Response from Owner

Hi Mireya, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Mason Wong
Mason Wong via Google

Quick service, done well and by friendly people. Highly recommend!

Jeremy and Jessica de las Alas
Jeremy and Jessica de las Alas via Google

We had the pleasure of dealing with Kamaka to fix a blockage in our main drain. He was very friendly, informative, and efficient in solving our problem. Pipes drain even better than when we bought our house 3 years ago! We could not be happier with the service received from Mr. Rooter. Before leaving, Kamaka even asked us if we wanted help moving our furniture back (as our drain is underneath a couch). He went above and beyond and we will personally request Kamaka anytime we need a plumber in the future!

Marcel Lavallee
Marcel Lavallee via Google

Mr. Rooter responded very quickly to our call, truly beyond our expectations. The serviceman was very efficient. His explanations were clear. Very clean work. A pleasant and helpful personality was appreciated.

Response from Owner

Hi Marcel, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

Wayne Boyko
Wayne Boyko via Google

Mr Rooter Plumbing personal came to my home at the scheduled time and completed the work without leaving a mess when they left. Thank you Jason and Candice for your hard work.

Response from Owner

Hi Wayne, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

Sofie Novak
Sofie Novak via Google

Austin did a fantastic job! He was very knowledgeable, efficient, and friendly.

Response from Owner

Hi Sofie, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Erin & Tory Bleackley
Erin & Tory Bleackley via Google

Kyle was a fabulous plumber. He was prompt , efficient , and paid attention to detail. He ensured the job was able to completed. Kyle was very personable and friendly. Im extremely happy the job was completed to my satisfaction. I would highly recommend Mr Rooter plumbing to my friends and family again. Thank you Mr. Rooter.

Response from Owner

Hi Erin, thank you for leaving this review for Mr. Rooter Plumbing and our team. We're grateful for your support, and we're glad to see that you were satisfied with our services. Thanks again for choosing us, and have a great day!

Cindy
Cindy via Google

Very pleased with the service provided by Mr Rooter. They came promptly and the lead technician, Sohil, was excellent! Sohil worked efficiently and diligently on inspection and cleaning of our external drainage system and sanitary line, and clearly explained what he was doing and his findings each step of the way. Interactions with all members of the team (on-site and at the office) were friendly and professional.

Andrew Bellavie
Andrew Bellavie via Google

Great service, professional and knowledgeable employees. Felt expensive but you can't argue with the results. Would call them again, recommended!

Response from Owner

Hi Andrew, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Corrie Melloy
Corrie Melloy via Google

What a fantastic organization to deal with, specifically Ty - plumber/technician. From beginning to end of the service call, he was exceptionally pleasant, professional, timely, courteous, knowledgeable and kind. Ty provided various levels of service options without sales pressure tactics and made sure we were aware of the best options for our plumbing issues. Highly recommend this company and certainly would welcome Ty back into our home for future service needs. Albiet costs rise like anything else in life, he definitely made the service call easier to absorb.

Response from Owner

Hi Corrie, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Total number of 5 star reviews :38739

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