Total Number of Reviews:2704
I must add the following note to the review I submitted five months ago: I can't find enough words to praise Kamaka, the young man who came out from Mr. Rooter today. Today's plumbing job involved an old and rusty tap and pipes located deep in a cupboard and very difficult to access, but Kamaka was knowledgeable and skillful and had the expertise to adapt to the unexpected challenges and modify his approach as needed to ensure that the problem would be thoroughly corrected without our having to dismantle the cabinet. He explained everything to me thoroughly at all stages, with respect and kindness. In all respects he sought the most conservative approach, to ensure the least upheaval and mitigate my costs. And not only that, but he was cheerful, intelligent, good-natured, and a joy to be around. I felt completely safe and in good hands -- honest, trustworthy, competent, and thoroughly professional. And my confidence was justified: the resulting work was excellent. God bless you, Kamaka, for handling the problem so proficiently; you helped turn what could have become a disastrous day into something quite manageable -- and even pleasant! Sincerely, Reena Kreindler [Earlier review:] I took a shower this morning, walked into the kitchen and found a disaster -- the entire kitchen and adjoining room were full of water! Mr. Rooter responded immediately. They sent a wonderful young man named Tope, who was courteous, respectful, and intelligent, and located and cleared the obstruction right away. He showed me what was going on down in the clean-out pipe and explained exactly why the flooding had occurred. He sent a camera all the way through the underground pipes, and I was able to see everything on the screen. What I especially appreciated is how he provided clear, thorough, and precise explanation -- honestly, he would make an excellent teacher. What is more, he was very patient -- I never felt rushed or dumb. He also explained what Mr Rooter could do to repair the problem and ensure there would be no subsequent flooding. I feel reassured because of knowing how to proceed, and feel secure about working further with this company. Thank you very much, Tope and Mr Rooter!
Hi, Thank you for taking the time to give us this feedback! We are pleased that we could save the day for you during a crisis! Tope is one of our technician hero's and we are glad he was able to provide a thorough explanation of the problem, as well as the options on how to resolve it! We are always ready to save the day! All the best, Dino Owner Mr. Rooter Plumbing of Winnipeg
Prompt service. Had an emergency and they came right away. Technician was very friendly and even offered to demonstrate the repair so that I could handle it on my own in the future.
Good quick and thorough service
Fast, friendly service. Called on Tuesday to get our sewer cleaned and Ben came out Wednesday and did and excellent job. Reliable, courteous and will definitely use them again.
Good job!
Scott was great as were their office staff.
Customer service was very good job well done!!
The tech, Taras, replaced the plumbing stack in our bungalow in under 4 hours. Did a marvellous job and was very accommodating with a plumbing request I had. Would hire again in an instant.
thanks for Mr stefan (tech) for doing such a good job to unclog my kitchen drainage for less than 1 hr with his efficient and professional knowledge.
Very impressive service,arrived at our home within an hour of calling.Service technician was very impressive,thorough and polite.Osazee explained everything he had to do.His work was completed quick and well done.
Scott was neat, clean, polite and efficient. And added a clean out joint that should have been there in the first place.
Excellent service.. fast, competent, professional And reasonable cost!
Fast and efficient polite service
They came on time and right away andrii check and diagnosed and explained everything, very polite and very clean, not a single drop of water went to the carpet, highly recommended
Was able to get a Technician out within one hour of requesting them. They looked at the issue and it was an unusual one but they still sourced the parts and got the material within 2 hours and had the issue resolved by end of day. Technician was very friendly and helpful. Great experience.
We were very happy with our experience with Mr Rooter. The work was professional. The technician was very experienced and the work was extremely well done.
Total Number of Reviews:2704