actjustlylovemercy
actjustlylovemercy via Google

I must add the following note to the review I submitted five months ago: I can't find enough words to praise Kamaka, the young man who came out from Mr. Rooter today. Today's plumbing job involved an old and rusty tap and pipes located deep in a cupboard and very difficult to access, but Kamaka was knowledgeable and skillful and had the expertise to adapt to the unexpected challenges and modify his approach as needed to ensure that the problem would be thoroughly corrected without our having to dismantle the cabinet. He explained everything to me thoroughly at all stages, with respect and kindness. In all respects he sought the most conservative approach, to ensure the least upheaval and mitigate my costs. And not only that, but he was cheerful, intelligent, good-natured, and a joy to be around. I felt completely safe and in good hands -- honest, trustworthy, competent, and thoroughly professional. And my confidence was justified: the resulting work was excellent. God bless you, Kamaka, for handling the problem so proficiently; you helped turn what could have become a disastrous day into something quite manageable -- and even pleasant! Sincerely, Reena Kreindler [Earlier review:] I took a shower this morning, walked into the kitchen and found a disaster -- the entire kitchen and adjoining room were full of water! Mr. Rooter responded immediately. They sent a wonderful young man named Tope, who was courteous, respectful, and intelligent, and located and cleared the obstruction right away. He showed me what was going on down in the clean-out pipe and explained exactly why the flooding had occurred. He sent a camera all the way through the underground pipes, and I was able to see everything on the screen. What I especially appreciated is how he provided clear, thorough, and precise explanation -- honestly, he would make an excellent teacher. What is more, he was very patient -- I never felt rushed or dumb. He also explained what Mr Rooter could do to repair the problem and ensure there would be no subsequent flooding. I feel reassured because of knowing how to proceed, and feel secure about working further with this company. Thank you very much, Tope and Mr Rooter!

Response from Owner

Hi, Thank you for taking the time to give us this feedback! We are pleased that we could save the day for you during a crisis! Tope is one of our technician hero's and we are glad he was able to provide a thorough explanation of the problem, as well as the options on how to resolve it! We are always ready to save the day! All the best, Dino Owner Mr. Rooter Plumbing of Winnipeg

Gurminder Thindh
Gurminder Thindh via Google

Prompt service. Had an emergency and they came right away. Technician was very friendly and even offered to demonstrate the repair so that I could handle it on my own in the future.

Don Bolduc
Don Bolduc via Google

Good quick and thorough service

Joyce Kwiatkowski
Joyce Kwiatkowski via Google

Suzanne Mckay
Suzanne Mckay via Google

Alain Landreville
Alain Landreville via Google

Lydia Sheyka and Joe Kennedy
Lydia Sheyka and Joe Kennedy via Google

Fast, friendly service. Called on Tuesday to get our sewer cleaned and Ben came out Wednesday and did and excellent job. Reliable, courteous and will definitely use them again.

Siriya Willey
Siriya Willey via Google

Good job!

Bonnie Hooley
Bonnie Hooley via Google

Scott was great as were their office staff.

Jodee Gzebowski
Jodee Gzebowski via Google

Customer service was very good job well done!!

Tony and Helen Panagakos
Tony and Helen Panagakos via Google

George Tkachyk
George Tkachyk via Google

The tech, Taras, replaced the plumbing stack in our bungalow in under 4 hours. Did a marvellous job and was very accommodating with a plumbing request I had. Would hire again in an instant.

Dun Zhang
Dun Zhang via Google

thanks for Mr stefan (tech) for doing such a good job to unclog my kitchen drainage for less than 1 hr with his efficient and professional knowledge.

Dan Bourget
Dan Bourget via Google

Very impressive service,arrived at our home within an hour of calling.Service technician was very impressive,thorough and polite.Osazee explained everything he had to do.His work was completed quick and well done.

Alex Narvey
Alex Narvey via Google

Scott was neat, clean, polite and efficient. And added a clean out joint that should have been there in the first place.

Debra Nieuwland
Debra Nieuwland via Google

Excellent service.. fast, competent, professional And reasonable cost!

Crystal Prince
Crystal Prince via Google

Fast and efficient polite service

Frederick
Frederick via Google

They came on time and right away andrii check and diagnosed and explained everything, very polite and very clean, not a single drop of water went to the carpet, highly recommended

Keegan Waterman
Keegan Waterman via Google

Was able to get a Technician out within one hour of requesting them. They looked at the issue and it was an unusual one but they still sourced the parts and got the material within 2 hours and had the issue resolved by end of day. Technician was very friendly and helpful. Great experience.

Jackie Brunel & Yves Brunel
Jackie Brunel & Yves Brunel via Google

We were very happy with our experience with Mr Rooter. The work was professional. The technician was very experienced and the work was extremely well done.

Total Number of Reviews:2704

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